In the world of project management, being an effective manager goes beyond the ability to manage deadlines, budgets, and resources. It is becoming increasingly evident that soft skills are a critical factor for success in project management. In this article, we’ll explore what soft skills are, why they’re essential in project management and some examples of these skills.

What are soft skills?

Soft skills are those related to how people interact with each other and communicate. They are often called interpersonal skills and refer to skills such as the ability to work in a team, the ability to lead and motivate others, the ability to communicate effectively, and the ability to resolve conflict constructively.

Although “soft skills” may suggest that these skills are less important than technical skills, they are critical to managing successful projects. This skills allow project managers to work effectively with their teams, clients, vendors, and other project stakeholders.

Why are necessary in project management?

Project management involves working with many different people, each with their own needs, expectations, and perspectives. Soft skills are essential to manage these relationships and ensure the project is completed effectively and efficiently.

For example,  communication skills are critical to ensure that the team is working in the same direction and that everyone is informed about the project’s progress. Leading and motivating team members is essential to ensure they are committed and motivated to achieve project goals. The ability to resolve conflict constructively is necessary to address disagreements and challenges during the project.

Examples of soft skills in project management

Here are some examples that are particularly important for project management:

Effective Communication: The ability to communicate clearly and effectively with the team, clients, and other project stakeholders.

Leadership and Motivation: The ability to lead and motivate team members to achieve project goals.

Collaboration and Teamwork: The ability to work effectively with other team members, clients, and project stakeholders.

Conflict Resolution: The ability to constructively resolve conflicts and prevent them from affecting the project’s progress.

Adaptability and flexibility: the ability to adapt to changes and challenges that may arise during the project.

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Differences between soft skills and hard skills

Hard and soft skills are essential in different areas of the world of work, each with its own characteristics and development requirements. Hard skills focus on specific and technical skills, while soft skills focus on interpersonal and relational skills. Both are important and necessary to succeed in the world of work.

Below are some of the main differences between these two skill categories:

Nature of Skills: Hard skills refer to specific, technical skills related to knowledge and expertise in a particular area. These skills may include the ability to use specialized software, math skills, or programming skills. On the other hand, soft skills refer to interpersonal and relational skills, such as the ability to communicate effectively, work in a team, and lead.

Skill measurement: Hard skills are relatively easy to measure and assess, as they can often be measured using exams, skills tests, and other objective methods. On the other hand, this skills can be more difficult to measure and assess, as they are largely based on perception and subjective observation of a person’s abilities.

Relevance in different industries: Hard skills are particularly relevant in technical and specialized sectors, such as computer science, engineering, and science. Soft skills, on the other hand, are essential in any industry where people interact with each other, such as customer service, project management, and business management.

Development skills: Hard skills often require a high level of training and experience to acquire and develop. On the other hand, soft skills are more accessible to develop through practice and continuous learning, meaning anyone can improve their skills with effort and dedication.


In short, soft skills are critical to effective project management. These skills allow project managers to work effectively with their team, customers, vendors, and other stakeholders. By focusing on developing this skills, project managers can improve their ability to lead successful projects and build strong relationships with all stakeholders.

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by Antonio Nieto Rodriguez

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